Frequently Asked Questions

What products does I-BG Store sell?

We offer practical everyday products including home essentials, kids and school items, beauty and personal care finds, accessories, fitness products, outdoor items, and lifestyle goods.

What currency are prices shown in?

Prices are shown in Singapore Dollars (SGD), unless otherwise indicated at checkout.

How do I place an order?

Select the product, choose the available variant, add it to cart, and complete checkout through Shopify’s secure checkout process.

Can products ship separately?

Yes. Some orders may arrive in separate packages if products are fulfilled from different sources.

How can I check my order?

Please use your order confirmation details. If you need help, contact us through the Contact page and include your order number.

Do you accept returns?

Returns may be considered for damaged, defective, incorrect, or not-as-described items. Please review our Returns & Refunds page.

Can I request bulk or wholesale orders?

Yes. For bulk inquiries, please contact us through the Contact page with the product name, quantity, destination, and required timeline.

Is checkout secure?

Checkout is powered by Shopify, which provides a secure checkout experience for online purchases.